Sorry, yes, it isn't very clear. There is no factory warranty service here, as per Ford's warranty terms, because there is no authorised dealer here in the country at all (news to me!). The (non-authorised) dealer still contractually sold me a truck with that Ford warranty, which is the problem...
Doesn't really matter. I bought a truck with a factory warranty, administered and supported by Ford. If they can't offer that, they'll have to pay to fly someone in. I wouldn't trust them to administer the factory warranty terms properly at this point, given their attempt to change to some...
No, but if you read the warranty policy, it says that there is no warranty if the vehicle is sold in a country outside of their coverage area, so there is no warranty to void, and there is no support to rely upon. I currently have no way of performing my software update for the brakes, for...
This is what I expected, but after a few tropical storms (it's hurricane season here), lots of heavy rain, and a few pressure washings there hasn't been a drop yet. Where I park it puts it on a downhill slope towards the roller too. I'm suitably impressed. The seals on both the tonneau and the...
So... weekend update. Many phone calls made. Many emails sent. No real responses. I have recordings of all the calls and records of all the emails.
Local "dealer" non-responsive other than repeated reminders (presumably auto-generated) about the mandatory one-month service. I think they know...
Turns out no warranty with Ford, based on their warranty exclusions:
"
• If your vehicle model is not sold or serviceable by an
authorized Ford Distributor/Dealer in the destination
country, you will not receive warranty service."
... Not that anyone at Ford, whatsoever, is responsive...
Just heard from the regional distributor.
I did consider this, but the dealer's terms state "Vehicles are covered by the manufacturer's warranty during the manufacturer's warranty period." before going on to set their own terms. There is zero commitment, or even mention of them underwriting...
Haven't ruled this out, but courts and lawyers are expensive here. It's the British system, so if you lose, you pay costs for both sides. For a $63K truck, I'm gambling about that much in legal fees. The most economical path would just be to resell the truck. Unfortunately, I have a habit of...
So I called the guys in Dearborn and the hotline a few days ago. The best they could do was to inform me that my VIN wasn't in their system because it was from a different region, and they therefore couldn't provide me with documentation. They also said they couldn't get through to the Caribbean...
I purchased a 2025 Wildtrak in the Caribbean (I'll leave the destination as a question mark for now) a few weeks ago. Love the truck so far.
The local "dealer" made me sign a document (on their letterhead) saying only they could service the vehicle and nobody else could touch it (including me)...
Hi. Just received a new 2025 Wildtrak with the factory roller shutter. I had real trouble finding the height for the space under the roller shutter housing (the actual roll) online, so in case anyone needs it:
It's 10.75" high with the moulded plastic bedliner.
Someone posted a nice-looking...
Hi All. Sorry about ANOTHER dashcam thread, but I'm not finding what I need. Purchased myself a new lightning blue Wildtrak last week. I'm in the Caribbean, so the spec is a little different.
I'm looking for dashcams and seem to have narrowed down to two options. My primary concern is security...