there are a couple reasons why you may have not received an email. either your dealer didn't put your email in for your order. or your dealer may have had a typo in your email. both are an easy fix, your dealer needs to go in and either add your email to your order or fix the email. once fixed...
you can make changes once it has scheduled and has a vin, but once it is sent to the plant(about a week or two before scheduled day of build) you can no longer make changes.
you will find that dealers will use the verbiage "order banks have closed" instead of saying "our allocation is already spoken for" or "we do not have an allocation at this time" they will do this for many different reasons the main one being that the salesmen confuse "order banks closed" and...