Well put, and agree.
I still believe that the real "crime" here wasn't the delays, it was the complete lack of transparency and honesty about everything. Someone has the answer as to why my original order took this long. Even though I could argue it no longer matters, I still think I'm owed...
And you as well... And truly, all the grumbling aside, that's actually what matters. I actually DO love the truck, but it's bittersweet, I suppose, for all the reasons I mentioned.
Wow, mid-February? I was under the impression that there was a pile of Rangers from two weeks in January, maybe some December trucks, that were the extent of this "Ramp 59 Purgatory" problem. Interesting.
But see, that's all the more annoying. This entire time, there have been plenty of trucks...
Well said, and I agree with respect to the other options. Beyond all the technical bits, there's the styling too. That's very subjective, of course, and lots of people love the Toyota designs — I'm just not one of those people. As for the GM offerings, much more in-line with the Ranger...
What I fail to understand is why Ford continues to be completely closed-mouthed about any of this. Their social team monitors these forums and social media more broadly, but says nothing. Call the Ford customer service team and get nothing. All anyone at Ford can seem to do is just look the...
Imagine my surprise that after waiting since May 2023 for my new Ranger, I finally received an email that it's been built — after Ford started that process on January 8th of this year. So apparently the great mystery has been solved: While so many others have gotten their trucks in record time...
Their customer service isn't bad, but the experience has been mixed with this same product.
Got the cover, started installing it, then noticed that the bulkhead filler / seal strip was missing. Nearly a calendar week later, that part arrived, and I started installation again only to have the...
Nice to read this, considering it's a route I'll be taking regularly in my XLT FX4 from home in the Denver area.
Non-Ranger-related question: What trailer is that, exactly? Starting to think about my options (have nothing currently).
My original factory order went into production at roughly the same time, and we ordered within a day of each other. I reached the point you described two weeks ago, but then my Plan B truck appeared out of nowhere.
Anyway, as I've said in post after post here, the real insult isn't the waiting...
Well, keep looking regularly, and I think it makes sense to forge some connections with sales folks from other dealers.
To be honest, I just got really lucky by dropping into a different dealer, talking to one of the salespeople, who took it upon himself after I left to do a deeper check for...
As a more positive counterpoint to what I said earlier, in the end, I bought one from a different dealer that was a special order for a customer who decided not to purchase it once it arrived. It is better optioned than what I'd ordered, but is otherwise identical, and I'll put it really simply...
That was certainly the story people were telling as to why nothing seemed to ship at all until roughly the beginning of March, and it might still be the case. But we're now two full months beyond that, with my original order (albeit now a moot point for me) showing "in production" for FOUR...
That's what I kept asking. Also wondering why my selling dealer couldn't or wouldn't order another one. When this started to become an issue, had they done so, it would have been here by now.
Doesn't matter at this point... Scooped-up a rejected special order elsewhere. But I do wonder if my...
@styler48, I'm curious what your dealer is saying about that at this point. I thought my situation was bad; my Plan A truck (ordered May 2023) was made the week of 1/8, but it's been sitting on "Ramp 59" ever since, 16 weeks now, with no information, no sense of urgency anywhere, no apology, no...
Denver location.
Originally I went there to just look at any Ranger they had, just wanting to see one. The guy brought over a white fleet example from a storage lot. The one I bought was also in one of their nearby storage lots.
When I was there last Friday, there was at least one on the main...
Looks like we’re both having a better day, my friend… My dealer called an hour ago to tell me I can pick up my Plan B truck later today. ?
Looking forward to seeing pics of yours and comparing notes on whether all this B.S. was worth it. I’m guessing it will be!
@Jacfield and others have already chimed-in with similar stories, but as of today, my original truck order is "in-production" for 108 days with no information, no update, no explanation, no ETA, no apologies, nothing — so yeah, 12 days sounds pretty awesome by comparison. Hopefully yours will...