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I had a similar experience with the way the clamps fit. Got so frustrated with it, I sent the whole cover back for a full refund. Clamps need to be redesigned some how.
I returned a Gator hard folding tonneau cover because of the clamps used to hold the tracks in kept popping off and not enough bed metal to clamp to. What did you use as a backing plate?
I ordered and received my Gator hard folding cover for my 2024 Ranger. Their instructions were to remove the two plastic bed caps for the install. Once removed you have two to three outer square holes exposed, Waiting on customer service to call me.