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Installing Retrax Pro XR on 2026 Ranger

RHIPDX

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Just finished the install which ran into some unexpected issues. First, Retrax had been holding back an approved "application" (ie 2026 specific fit) for a while, and mine must have been one of the first releases. The update were due to changes in the sidewall layout. I encountered a few problems, which Ive outlined below:
1) The posted instructions and video were still specific to the 2024/5 models and included reference to mounting brackets that are not required for the 2026 model.
2) The box included a 1" thick seal for the bulkhead wall. This is too thick and does not allow the bulkhead end of the cover to sit low enough, even with a. fair bit of downward pressure. We had to remove it and instead used a previously purchased â…›" seal I had on hand to make up the difference between the bulkhead and side walls.
3) The tie down at the cab end of the bed prevent the canister from going far enough towards the cab for the tailgate to close. See attached photo. It also prevents a more effective seal at the cab end. We had to remove those two cleats. Unfortunately, Ford, in their infinite wisdom had left the cleats attached when applying the spray in bed liner. Removing these cleats was a time consuming chore. One set came off with great effort after cutting away the sealant. The other would not budge. One Torx wrench eventually sheared off. Nothing we did would move those Torx screws. We had to eventually cut away the cleat itself. Suggestions for how we should have done this would be welcome, although I hope I never have to encounter this problem again.
4) As noted in other posts, the 2026 Ranger Bed has more holes than. kitchen colander. I used waterproof RV repair tape on both sides of the holes to minimise water ingress.
5) The 2026 ranger has a sheet of white "noise and vibration" material behind the driver's side of the cab. Unfortunately this also covers the back side of the driver's side oval panels though which I drilled a hole for the Retrax drain tube. I had to use a long narrow stick to poke the material away so the drain tube can do its job. Any opinions as to whether this material actually helps vs becoming a moisture and dirt magnet?
The rest of the install one smoothly enough, although we had to make quite a few clamp/screw adjustments to get the tracks to be parallel. I have to credit Retrax support for quickly answering several clarifying questions along the way (including sending updated instructions omitting the mounting brackets), and I hope that my experience helps them refine their instructions. If you run into problems, go directly to them, RealTruck did not really help and did not forward any pertinent information when escalating my questions to Retrax.

Ford Ranger Installing Retrax Pro XR on 2026 Ranger Tie down impeding Retrax Cover
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RealTruck

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This was a lot to go through. I sincerely apologize for the hassle, and for our team dropping the ball. This is never the experience we want for our customers, and it's understandably frustrating.

I appreciate you taking the time to put this together with detail. If you have time can you DM me or email me? My email is [email protected]. I'd like to take a closer look at this and find out more about your experience.

-Amber
 

RealTruck

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Just finished the install which ran into some unexpected issues. First, Retrax had been holding back an approved "application" (ie 2026 specific fit) for a while, and mine must have been one of the first releases. The update were due to changes in the sidewall layout. I encountered a few problems, which Ive outlined below:
1) The posted instructions and video were still specific to the 2024/5 models and included reference to mounting brackets that are not required for the 2026 model.
2) The box included a 1" thick seal for the bulkhead wall. This is too thick and does not allow the bulkhead end of the cover to sit low enough, even with a. fair bit of downward pressure. We had to remove it and instead used a previously purchased â…›" seal I had on hand to make up the difference between the bulkhead and side walls.
3) The tie down at the cab end of the bed prevent the canister from going far enough towards the cab for the tailgate to close. See attached photo. It also prevents a more effective seal at the cab end. We had to remove those two cleats. Unfortunately, Ford, in their infinite wisdom had left the cleats attached when applying the spray in bed liner. Removing these cleats was a time consuming chore. One set came off with great effort after cutting away the sealant. The other would not budge. One Torx wrench eventually sheared off. Nothing we did would move those Torx screws. We had to eventually cut away the cleat itself. Suggestions for how we should have done this would be welcome, although I hope I never have to encounter this problem again.
4) As noted in other posts, the 2026 Ranger Bed has more holes than. kitchen colander. I used waterproof RV repair tape on both sides of the holes to minimise water ingress.
5) The 2026 ranger has a sheet of white "noise and vibration" material behind the driver's side of the cab. Unfortunately this also covers the back side of the driver's side oval panels though which I drilled a hole for the Retrax drain tube. I had to use a long narrow stick to poke the material away so the drain tube can do its job. Any opinions as to whether this material actually helps vs becoming a moisture and dirt magnet?
The rest of the install one smoothly enough, although we had to make quite a few clamp/screw adjustments to get the tracks to be parallel. I have to credit Retrax support for quickly answering several clarifying questions along the way (including sending updated instructions omitting the mounting brackets), and I hope that my experience helps them refine their instructions. If you run into problems, go directly to them, RealTruck did not really help and did not forward any pertinent information when escalating my questions to Retrax.

Tie down impeding Retrax Cover.webp
Hey, we took a look into everything on our end. It looks like the order wasn’t placed through RealTruck, but you did reach out to our team for help, which is totally fine. From there, we connected you with Retrax customer service, and they were able to go through everything with you as well.

I also followed up with you via email, but feel free to reach out if there’s anything else we can help with. We’re always happy to assist however we can. :sunglasses:
 
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RHIPDX

New Member
First Name
Richard
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Oregon
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Ranger 2021 and Ranger 2026
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retired
You're right, it was through another vendor, but the instructions pointed me at Real Truck for support. They forwarded me to Retrax (but without any of my data), and as I mentioned above, Retrax support was quick and helpful. Thanks again!
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