This isn’t very accurate information. At some point ford was having dealers put all orders in as stock so it wouldn’t ever send you an email. My order was one of these stock orders. You can still get updates by using your order number and calling ford or calling your salesperson and asking them for an update. If it was a stock order you cannot get your email attached ever so don’t bother arguing with your dealer or ford
Same I’m in the US. To get your order number you will want to call your salesperson who took your order. Ask them for two items your sales code and the order code. The sales code always starts with an F and then I think 5 numbers your order code can change a lot so don’t worry too much if you get that and then later are told it changed. I’ll post a picture of what the screen looks like that you can ask for a picture of from your salesperson. If you need a number to call ford I can get that for you.
Contact the dealer where you placed your order. They will have it.
Every single thing I said was accurate. I said if you didn’t get an order confirmation email it either wasn’t put in originally as retail or they messed up your email. I never said to “argue” with the dealer. I recommended to contact the dealer to find out which of those scenarios is true for them. If it’s an email mix up on a retail order, maybe they can change that. If it’s a stock order, then you want to know that and possibly have a discussion about switching it to retail for price protection.
Like Jedidiah just said below you can’t get your email added after the fact or changed. What I’m saying is it’s much easier to get the order number and check updates on your own, especially if they have the vin and can provide that. Your price can still be protected under stock with signed agreements and a down payment. All things your saying I tried when I didn’t get my emails. That’s the whole reason I gave him advice on how to track the vehicle build progress the way I did. What your telling him to try will lead to dead ends and frustration.
Telling someone “hey I pursued that method originally and it didn’t work for me but I wanted to give you advice that XYZ did work for me” is all good. Telling someone their statements are inaccurate when they aren’t isn’t.
I called Ford and they had the wrong email and they didn't even have my name correct. Went back to the dealer and basically they didn't know what I was talking about except to tell me that the salesperson I had been dealing with didn't work there anymore. So probably on their end. But Ford did have my order. That was over a month ago and nothing since then. I'm home retired so it doesn't kill me like some here but as I said. Not how you run a company or a dealership for that matter. I'll give them a little more time before I pull the plug.
