uthunter
Well-Known Member
- Thread starter
- #1
(This is directed at nobody in particular, just the general process)
Ford really needs to get their stuff in a pile on ordering. So many of us are facing conflicting information regarding our orders... it's ridiculous.
We can't even figure out if orders need to be stock or retail. A few people say it has to be stock and that Ford released a bulletin, but even more people say their dealer can find no evidence of that message from Ford. One of the people here says Raptor orders would throw an error code if ordered retail and wouldn't be accepted, but several people successfully completed orders that way, and received confirmation emails. The conflicting information is not good business.
Also, everybody is fighting over Priority Codes and who got emails and who didn't and what that all means. It's inconsistent... at best.
My dealer ordered my Raptor initially as a Retail order, but I didn't get an email. Then I told him what I heard here regarding stock orders so he ordered a second identical truck for me as stock and said I could have whichever came first.
I stopped by today to drop off cookies and he printed off both order forms for me, that each say Retail/19, even though he says one is a stock order. Then he forwarded me the retail confirmation email he received last Friday with my name on it.
My family owned a Ford dealership for nearly 80 years and my extended family still owns it... that's why I got first dibs on a Raptor... and even I can't figure out what's going on here.
If @Ford Motor Company wants to focus their business on custom orders, they need to drastically improve their systems.
Ford really needs to get their stuff in a pile on ordering. So many of us are facing conflicting information regarding our orders... it's ridiculous.
We can't even figure out if orders need to be stock or retail. A few people say it has to be stock and that Ford released a bulletin, but even more people say their dealer can find no evidence of that message from Ford. One of the people here says Raptor orders would throw an error code if ordered retail and wouldn't be accepted, but several people successfully completed orders that way, and received confirmation emails. The conflicting information is not good business.
Also, everybody is fighting over Priority Codes and who got emails and who didn't and what that all means. It's inconsistent... at best.
My dealer ordered my Raptor initially as a Retail order, but I didn't get an email. Then I told him what I heard here regarding stock orders so he ordered a second identical truck for me as stock and said I could have whichever came first.
I stopped by today to drop off cookies and he printed off both order forms for me, that each say Retail/19, even though he says one is a stock order. Then he forwarded me the retail confirmation email he received last Friday with my name on it.
My family owned a Ford dealership for nearly 80 years and my extended family still owns it... that's why I got first dibs on a Raptor... and even I can't figure out what's going on here.
If @Ford Motor Company wants to focus their business on custom orders, they need to drastically improve their systems.
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