Here are the steps as requested.
1.) Call Ford Performance at 1(800) 367-3788 then press 2 for technical support.
2.) Explain your issue to the technician.
3.) Provide them with the following info:
• Year, Make, and Model
• VIN#
• Voucher ID #
• On your PC, screenshot...
Update: Spoke to Joe at Ford Performance just now and he was able to get the tunes back on the device. Back in action!
P.S. I’ll never hit the update button again 🤣
The dealer loaded it back in June with my assistance. I attempted to load the stock tune back on it yesterday and everything went to crap. A Ford Performance Calibration Engineer was supposed to call me this evening to fix everything but I guess he was busy
There are no OEM Settings to load. I can’t even load a tune now as it doesn’t read the vehicle. And the device doesn’t have any tunes on it that are visible. You should be able to go back to stock without this happening. I’ve tuned many vehicles with HP Tuners, SCT, and other Pro Cals. You...
Just wanted to bring this to everyone’s attention. I updated the handheld because there was an update available. Attempted to load the stock tune back on to the RR and now it won’t start. Every light imaginable is lit up on the dash. The handheld is now showing “No ECU Found”. I also plugged the...