Just saw this on my Carfax as of 12/2/2025

[HyperM3]

Manufacturer Customer Satisfaction Program issued Program #25L02 TRANSMISSION CONTROL ASSEMBLY REIMBURSEMENT

Anyone know what this is? I dont think I got any notifications on this.

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[superj]

Google shows this: it is a software update to keep the truck from shifting into neutral when you are motoring down the road.

 

[HyperM3]

Google shows this: it is a software update to keep the truck from shifting into neutral when you are motoring down the road.

But why are they calling it a reimbursement? Should I be expecting some money??

 

[superj]

Probably not. The forum i found that on didnt mention any money.

 

[fordtrks4ever]

Ford Campaign 25L02 isn't a typical recall for a defect but a Customer Satisfaction Program (CSP) (sometimes called a reimbursement program) related to the transmission control assembly, primarily affecting certain models, offering owners reimbursement for prior repairs or addressing potential future issues

 

[HyperM3]

Ford Campaign 25L02 isn't a typical recall for a defect but a Customer Satisfaction Program (CSP) (sometimes called a reimbursement program) related to the transmission control assembly, primarily affecting certain models, offering owners reimbursement for prior repairs or addressing potential future issues

Again, when I hear reimbursement, I think payout. Show me the moneyyyyyy

 

[fordtrks4ever]

Well Alex, not to be a wise guy
but if you did not pay for that repair you will not be seeing any money
thus is life

 

[HyperM3]

Well Alex, not to be a wise guy
but if you did not pay for that repair you will not be seeing any money
thus is life

I know, and its ok to be a wise guy. I just never heard of this issue to get repaired on my truck. Plus, wouldnt it be under warranty anyway?

 

[fordtrks4ever]

It's new to me also.
It may not include late build 2025's

 

[HyperM3]

It's new to me also.
It may not include late build 2025's

Im a 2024 model though.

 

[spazzyfry123]

I think this is more signaling that your truck would be eligible should something happen, not stating that something related to it actually took place. I'm assuming you have a late 2023 build? Apparently 2.2 million vehicles could be eligible.

 

[HyperM3]

I think this is more signaling that your truck would be eligible should something happen, not stating that something related to it actually took place. I'm assuming you have a late 2023 build? Apparently 2.2 million vehicles could be eligible.

Maybe this is why Im getting such crappy MPG....

 

[spazzyfry123]

Maybe this is why Im getting such crappy MPG....

Surely has nothing to do with the skinny pedal or the turbo woosh noises, though...

 

[HyperM3]

Surely has nothing to do with the skinny pedal or the turbo woosh noises, though...

That was maybe the first month. Now Im just driving like a grandma on my new commute which is 80 miles round trip on the highway. Cruise set at 75mph and I still cant manage more than 17.1mpg on a tank.

 

[fordtrks4ever]

Someone on this forum had mentioned that anything over 70mph drops the mpg
I can not say if it is true or false.

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