I would say it's Fords wonky system. Mine did the same thing after it was built, had a crazy shipping date to go 30 miles. Keep checking, call salesperson or Ford Marketing they can tell you exactly what is going on.
There are pics if your search dash cam. It's in 2 pieces. Take smaller piece out by pulling down then the bigger piece pops down. I got a plastic flatbar with my dashcam and got another with my wire tap. Makes things easier.