I took mine to Ziebart. I plan on keeping the truck until they take my license away. I'm very happy with the job they did. Got inside the doors,tailgate, hood, every nook and crany. Free touch up every year.
I have noticed lately it might take a couple of tries to attach a picture. You also have to wait until it completely uploads before posting. Second time it worked
Never got a single email and I've had mine since March 21st. You can go into settings to check if there is an update and to set updates to be automatic. If you go to settings in your Ford Pass you can set it to automatic update