RR washer fluid tank leaks at the top when filled?

[Pete6114]

Because I have to go there, wait in their customer waiting dungeon while they actually install it, and drive home, a big waste of gas and my time. Like many RV repairs, if you aren’t willing to do small repairs yourself, you should never have bought it in the first place. The last time the dealer looked at the leak, it was during a scheduled service. It is simply not worth it to me to do this as a separate job. I could combine it with my next service, but the service guy will say, we will have to order it under warranty, and you can come back to get it installed.

I should call him and see what he says….. if I can actually connect. Their phone system is a mess..,,

John Davies
Spokane WA USA

As long as it makes sense to you i guess. Difference in Dealers matters. I called mine yesterday at 3.30pm about the leak and he said to come right in. Was there 10min later and they pulled it right in at 3.45. Sat in the owners office and shot the shit with him for an hour, drinking his coffee. Rolled it back out at 4.45 saying they ordered a new washer tank. Easy as pie and all paid for.

Sponsored

 

[Raptor Family]

As long as it makes sense to you i guess. Difference in Dealers matters. I called mine yesterday at 3.30pm about the leak and he said to come right in. Was there 10min later and they pulled it right in at 3.45. Sat in the owners office and shot the shit with him for an hour, drinking his coffee. Rolled it back out at 4.45 saying they ordered a new washer tank. Easy as pie and all paid for.

John, Pete—you both are right. John, my dealer is worse than yours. I had 3 factory recall/warranty visits in the first 3 months I owned my truck. The brake recall, they sent a Tech out to my house. The airbag recall I had to make an appointment 2 weeks out, drop off the truck, and they didn’t even touch it for a week—when they did get to it for the recall, I also scheduled them to install 2 ford accessories; had a remote extender and an enhanced perimeter alarm installed. I also told them the driveshaft was failing. In total it took 2 weeks. They said they couldn’t find anything wrong with the drive shaft. I didn’t even make it out of their parking lot and the driveshaft made so much noise I turned around and went back into their office. They couldn’t look at it then and made me another appointment which again took 2 weeks. I didn’t have a truck for a month—no loaner. No nothing. They left it stored outside in a mud pit, when I got it back it was covered with what was dust, but at sometime it rained and turned it to mud over the entire truck. So John, I’m with you—if it is easy to fix, or I can pay someone else a small amount for immediate service, I’m with you.
Pete—what you describe is how it is supposed to be. My old dealers (BMW, Porsche, Mercedes) would go out of there way for customer satisfaction. If the vehicle stayed there for any length of time, they gave me a loaner—many times they let me pick—like if I wanted to see what a different model drove like to possibly buy at trade in.
Today, it seems we don’t have enough techs in the entire industry. In a lot of dealerships, especially the ones that have a high turn-over rate (like my Ford dealer)Techs only get paid 1/2 labor rates for warranty/recall work—and therefore they don’t want that work as they lose money. In the past year, Ford has dropped quality control so much, they have had more recalls than all the other top 10 car makers—combined. Get to know your Tech, or your service advisor. Tip them, or buy them lunch—you get treated better.