Raptor listed on "quality hold" after shipment to rail yard.

[John B]

Raptor was built on 2/14 and put on quality hold, and finally shipped by rail on 3/30. Delivered to KC rail yard on 4/3 and unloaded. Checked with dealer today (4/9) and he verified it's there using his geo locator, and that ford says delivery to dealer will be on 4/13-19. However, he also said that my raptor status was listed as on quality hold, as well as 2 other of his vehicles. He had no idea why this was. Has anyone got a clue what this quality hold is about?

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[Critical Habitat]

There is a shipping inspector that verifies/checks the vehicle after unloading. If there was damage or something else noticed after unloading then it could have the hold. I think they then decide whether to send it back or contact the dealer if the issue can be corrected there.
Others might have more insight.

 

[mperezkr]

ford is telling me this as well. in production 3/12. It is on a quality assurance hold since 3/20/2024.

 

[mperezkr]

There is a shipping inspector that verifies/checks the vehicle after unloading. If there was damage or something else noticed after unloading then it could have the hold. I think they then decide whether to send it back or contact the dealer if the issue can be corrected there.
Others might have more insight.

i asked ford this and their response was:

Great question. The answer is no we are just making sure there are no negative diagnostic issues.

But mine is still in the rail yard.

 

[Critical Habitat]

Correction - at hold at the plant rail yard @mperezkr?
Then their answer might be closer to being correct.
for @John B 's situation, my original message below might apply....

I'm guessing your dealer will be contacted soon by the shipper, if it remains on hold at the rail unloading location. Might be something really simple. I doubt ford chatbots are giving you the correct answer.

 

[mperezkr]

I'm guessing your dealer will be contacted soon by the shipper, if it remains on hold at the rail unloading location. Might be something really simple. I doubt ford chatbots are giving you the correct answer.

at this point i doubt anyone is giving us the right answer.

 

[tbalt14]

Mine was at the KC rail yard for around 8 days before getting shipped to my dealer by transport truck.

 

[John B]

Thanks for all the great replies. I'll be fine as long as they didn't drop it on its top while taking it off the railcare

I have actually run into a railcar scenario before. I ordered a 2007 gt500 at close to msrp at a small town dealer where I previously lived. I was his #2 order (he only got 2) well #1 (sold to a friend of mine) was badly damaged in a rail accident. So the #2 went to my friend. #3 ended up going to a family member of dealer. Luckily I had a backup order at a higher adm. So, it does happen, not often luckily.

 

[Deleted member 5555]

This is what happened when they wrecked my 5g ranger. Said quality hold at the rail yard. It was secretly at the body shop and they weren’t going to tell me…

 

[Slyder]

This is what happened when they wrecked my 5g ranger. Said quality hold at the rail yard. It was secretly at the body shop and they weren’t going to tell me…

This is what's going on with my relative's RCSB F150 order I took over.

It suddenly went into quality hold after the notification of being shipped and couldn't get a definitive answer as to what was up.

I'm a former Auto Body refinish & repair Tech and worked for a Dealership owned Body Shop (operated like a normal shop and not Dealership only vehicles), so I figured it got damaged and they're trying to repair it or letting it sit until a final decision is made.

I flat out said I won't accept a damaged in transit vehicle and would like the deposit refunded if that's the case. I'm still waiting on a final reply, but I'm pretty sure that's the case and they're trying to locate a similar equipped truck not already sold so they can keep a sale and not have to refund the deposit.

I'll probably still refuse the replacement if they locate one.

 

[rngr_rptr]

My build date was 3/8 and was put on quality hold on 3/16.

 

[HyperM3]

My build date was 3/8 and was put on quality hold on 3/16.

Theres quite a few of us with that quality hold time frame. I cant imagine a slew of trucks got damaged. They are just doing QC checks to make sure all the screws are included and the correct front and rear seats are matching lol.

 

[Critical Habitat]

My friend's gray RR was shipped a couple days after me and is heading to the same rail unloading point in Minnesota. Her RR has been stuck at Chicago rail "junction point" for several days now before heading to Minnesota, while mine is still at rail unloading point in Minnesota, waiting on truck transport to the dealer.
Frustrating to know my truck is only a few miles from my office, yet still has to go another 3 hours or so to the dealer.

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