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To tune or not to tune…

SubZombie

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Maybe. Here’s an example…on my 2019 Tacoma, I changed the wheels and tires, along with UCA and shocks to Kings and Total Chaos.

I had a LCA problem. They denied to cover it while under warranty due to modified suspension. Was it worth me pursuing legal action after them? No. But if all my suspension was stock, it would have been covered.

All I’m saying is there is a definite grey area here…thats it. If you can’t agree with that then you likely have a tune and extended warranty, and are hoping you’re covered :)

I don't think anyone would argue with there being a grey area. There definitely is. It's the same grey area where they could deny any claim saying that you were abusing the truck in some way if they could directly prove it was the cause. At the same time you also have many dealers to choose from. I've had plenty of dealers who didn't want to do work that another dealer would jump on.

My thing is ever since the tune came out there are some people on here who jump into every thread saying don't do it, it voids your warranty. But that's literally not true. I believed them at first before I realized it was bs. I don't think it's completely their fault - I think the materials that it comes with could explain it a little more directly, even though it is pretty clear, but I get why it is the way it is.

Another thing I've found out is that Ford literally has no idea that you even have the tune installed until you actually register the warranty through Ford Performance at which point a note gets added to Oasis that they can contact FP for warranty claims.

I say this for multiple reasons, but one of which is that I had my truck serviced and warranty work done a few months ago and the tech literally noted that there was a newer software update available so he updated it. On the way home I realized the tune was no longer installed and I confirmed that with the ProCal and reinstalled it. Absolutely oblivious to it being there.
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superj

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There sure are people who go into every thread and say that
 
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james1108

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Maybe. Here’s an example…on my 2019 Tacoma, I changed the wheels and tires, along with UCA and shocks to Kings and Total Chaos.

I had a LCA problem. They denied to cover it while under warranty due to modified suspension. Was it worth me pursuing legal action after them? No. But if all my suspension was stock, it would have been covered.

All I’m saying is there is a definite grey area here…thats it. If you can’t agree with that then you likely have a tune and extended warranty, and are hoping you’re covered :)
There is no maybe here and there is no gray area here either. There is case law on all of this. Just read it. They must prove your modification caused the issue. End of story. No gray area. That is what they are mandated to do by law. Can they just deny it without proving that? Absolutely. Can you sue them and win if they do? Absolutely. Will it actually go to court? Probably not. A letter from an attorney is probably all it’ll take for them to back peddle. They are just trying to save a few bucks and there’s enough stupid people out there that will just sit back and let them do it. So why not go denying claims if the majority of people will just lay down about it. If lawyer hits them with the law on it and how they violated it they will most likely settle and just fix it. Why? 1. If they win in court they are still out more money than the repair would have costed them. 2. If they lose they will have to repair it anyways and probably have to pay your court and attorney fees. 3. They already know the law is not on their side.
 

donkey

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There is no maybe here and there is no gray area here either. There is case law on all of this. Just read it. They must prove your modification caused the issue. End of story. No gray area. That is what they are mandated to do by law. Can they just deny it without proving that? Absolutely. Can you sue them and win if they do? Absolutely. Will it actually go to court? Probably not. A letter from an attorney is probably all it’ll take for them to back peddle. They are just trying to save a few bucks and there’s enough stupid people out there that will just sit back and let them do it. So why not go denying claims if the majority of people will just lay down about it. If lawyer hits them with the law on it and how they violated it they will most likely settle and just fix it. Why? 1. If they win in court they are still out more money than the repair would have costed them. 2. If they lose they will have to repair it anyways and probably have to pay your court and attorney fees. 3. They already know the law is not on their side.
How about this scenario. Since it is a grey area :) And this is my last post in here since everyone who has the tune and extended warranty will always argue they are covered (until they get denied), or they have a good relationship with their dealer.

The 10r60 in the Ranger Raptor is rated for 443 lb ft of torque. That is the maximum input rating (intermittently, but you won’t argue the dealer that you exceeded the specs).

With the tune, you are way above that (~530 lb ft now).

So your trans starts skipping gears at 61,000 miles. Do they blame the tune which exceeds the specs of the 10r60? And forbid you have larger tires than stock too…I mean I would if I was the dealer. Just food for thought, goodluck all!
 
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SubZombie

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Your numbers on the torque rating for the transmission is way off, not sure where you got them. Also for the record the 10R60 in the RR isn’t the same one that is in the regular ranger, it literally costs 2x the price due to 4A and reinforcements (according to the PR when the truck was launched).
 

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james1108

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How about this scenario. Since it is a grey area :) And this is my last post in here since everyone who has the tune and extended warranty will always argue they are covered (until they get denied), or they have a good relationship with their dealer.

The 10r60 in the Ranger Raptor is rated for 443 lb ft of torque. That is the maximum input rating (intermittently, but you won’t argue the dealer that you exceeded the specs).

With the tune, you are way above that (~530 lb ft now).

So your trans starts skipping gears at 61,000 miles. Do they blame the tune which exceeds the specs of the 10r60? And forbid you have larger tires than stock too…I mean I would if I was the dealer. Just food for thought, goodluck all!
like I already stated. The reason they go around denying claims without even looking into the problem is because idiots don’t know the law and will just accept whatever answer they give. Stop replying and proving that you’re part of the problem. It’s really annoying when I have to get a lawyer to email a car company over warranty issues because idiots like you just lay down and accept everything they say. As for your example. Did they prove the issue was caused by the modifications or are they just staying it could be? Big difference there. You can always go to an independent mechanic and get a 2nd opinion so you have an expert witness that states the modification isn’t the problem. If the modification is the problem and it can be proven it’s not covered. But they can’t just say it without proving it. I mean, with idiots like you they can because y’all just accept the answer which makes it harder on us who actually knows how it works.
 

donkey

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like I already stated. The reason they go around denying claims without even looking into the problem is because idiots don’t know the law and will just accept whatever answer they give. Stop replying and proving that you’re part of the problem. It’s really annoying when I have to get a lawyer to email a car company over warranty issues because idiots like you just lay down and accept everything they say. As for your example. Did they prove the issue was caused by the modifications or are they just staying it could be? Big difference there. You can always go to an independent mechanic and get a 2nd opinion so you have an expert witness that states the modification isn’t the problem. If the modification is the problem and it can be proven it’s not covered. But they can’t just say it without proving it. I mean, with idiots like you they can because y’all just accept the answer which makes it harder on us who actually knows how it works.
Whatever makes you sleep better at night my man!
 

wapta

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Another thing I've found out is that Ford literally has no idea that you even have the tune installed until you actually register the warranty through Ford Performance at which point a note gets added to Oasis that they can contact FP for warranty claims.
Ford knows the pcm wont update OtA
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