25 Ford Ranger XLT with damage from factory

[bigb]

If you end up accepting it I would ask for about half a million Ford points

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[Deleted member 1486]

Please keep us informed and best wishes for getting this resolved to your satisfaction.

Thank you will do we shall see what occurs. The reason for the post is to just let everyone know scan your vehicle closely quality is no longer to be expected throughout every auto manufacture.

 

[Deleted member 1486]

sorry this happened to you. i think many vehicles are damaged in transit or before we take delivery. my friend at work had a honda that had significant bumper damage. the dealer wanted him to take delivery but he refused and he had to wait until another one came in with options he picked. his damage was really obvious and not something you only notice when you get home. i don't think this kind of damage shows up as an accident though so at least you don't have to worry about that?

i had a 2020 black lariat. i really loved that truck. when i took delivery i was excited and didn't notice the paint. when i got it home i started to wax it. i found many white spots in my paint. the roof had a spot where it looked like they painted over some tape. i brought it back to the dealer and all they did was touch up the white spots with that touch up pen. they never tried to fix the spot on the roof and because i only saw it when i was up there i just left it. i kind of got over the paint and only noticed the paint imperfections when i was waxing it again. yes i was being too nice about it all.

i bought a 2025 carbonized grey in august. i inspected it more closely this time before i drove away. this one had pretty much perfect paint. i did notice a small spot on the tailgate and passenger door when i was doing my first wax job on it but it isn't enough for me to bother to try to get the dealer to fix it. maybe when i take it in for first oil change i will show them and see what they will say. i don't really expect them to do much as using the touch up pen on my 2020 wasn't a real fix in my opinion.

so paint issues aren't really anything new given that i had more issues with my 2020 than my 2025. but it really does suck to pay so much for a new truck and find any paint issues let alone what you described with yours. i hope it works out for you and that you are happy with your ranger in future.

Edited to say that i love the marsh grey colour. i was very close to getting this colour. it was on a different dealer's lot and had everything i wanted except the spray in bed liner. i know i could have bought it and had the spray in liner done after but i went with the carbonized grey at another dealer because 1) i like carbon grey too, 2) i didn't need to worry about getting the spray in liner done and 3) i managed to get them to knock a lot of money off my tonneau cover and mud flaps and also they took some off the MSRP even though employee pricing was on.

Agreed about that paint issues aren't anything new. Robots are painting these vehicles and humans are supposed to monitor and set the paint value numbers. Like I said above i think quality control is history cause if you are trained to look at vehicles all day you can't miss this. Agreed these trucks are expensive.

 

[Deleted member 1486]

If you end up accepting it I would ask for about half a million Ford points

Lol that's worth a shot. At this point very disappointed in ford motor company in general.

 

[Onceaneagle]

Thank you will do we shall see what occurs. The reason for the post is to just let everyone know scan your vehicle closely quality is no longer to be expected throughout every auto manufacture.

Understand. I went back in time to 1983, and looked online at Ford's marketing commercial after the Pinto litigation to convince Americans that "Quality is job 1." They might be reminded of that.

 

[Deleted member 1486]

Understand. I went back in time to 1983, and looked online at Ford's marketing commercial after the Pinto litigation to convince Americans that "Quality is job 1." They might be reminded of that.

I hate to get political but ford still has DEI policy in progress. That's all I needed to know. Plus old school car guys are a dying breed.

 

[MGKRISTON]

Make sure to put running boards on it to avoid all the rock chips that will happen on the body panel area in front of the rear wheels. New paint takes at least 30 days to cure. Chip magnet! Good luck!

 

[MK8.5 Golf R]

I hear so many stories of owners having to deal with this, it is so messed up that they don't even inform clients. This is why is so important and imperative not to sign, accept or agree to anything until the vehicle is checked, inspected and even test driven by the prospective owner and once there is total satisfaction then sign and accept. But if problems are found, it is easier to demand action and they will be more motivated to repair what's wrong. I hope you get your ride fixed to your satisfaction.

 

[Texas Ranger]

I received my Ranger with visible dent repair from the factory. Mentioned it once but didn't want to drive a loaner while it got buffed out.

 

[Onceaneagle]

Was wondering about paint. Factory paint is allegedly 100 to 180 micrometers (µm), with most vehicles avg 95 to 125 micrometers. Do dealers have a paint gauge maybe in the body shop so you can ask to have the paint (and layers) checked before you sign? Would that help find factory damage that was repaired before delivery? Also, anyone put Line-X or similar on the Ranger rocker panels to prevent chipping? I have PPF on my 2021 F150 rocker panels with AMP Research e-boards and no issues. Ford quality has been declining so I think we need to be extra careful before we sign the papers.

 

[bigb]

Are the rocker panels smooth or textured?

 

[coded4ss]

This is way to common now days. I even bought a car with damage and ended up having to take a bumper off and replace the grill myself. Dealers can also repair a vehicle themselves off the delivery truck then put it for sale new without telling anyone. So some panels paint may not align properly or even panel fitment will be off. Its wild especially for these prices. OP i hope all works out man

 

[natethegreat42]

This is awful, and I hope Ford makes it right with you along with what others have said. My one question I have for you is - how did you manage to pay around $60,000 for a XLT? Just curious more than anything.

 

[MK8.5 Golf R]

I was wondering the same thing, 60K seems a bit high.

 

[NASSTY]

Ordered my 25 Marsh gray ranger in March of 2025. Unit was built in July put on hold for weeks. Delivered in August then due to do airbag recall took delivery first week in October. Did finalize paperwork 6 pm on a Friday it was getting dark no time to look at vehicle until Saturday morning. Dent on left front door body line, overspray on left front door with tape line showing, fish eyes on multiple locations of on hood, debris in paint on tailgate, moldings loose. Ford quality control blew it if there is even such a standard anymore. Ran paint meter on panels left front door 6.7 mils all other panels consistent 4.5 5.0. Needless to say damage occurred in Dearborn Michigan and they tried to fix it but Ray Charles painted truck. This is my 5th ranger and Ford quality has taken a turn for the worse in my opinion. Truck is at Ford approved body shop with 77 miles on it. The body shop said they have horrible stories about F 150s,250s etc which shows that Ford is not focusing on quality. To all of you reading this walk around your vehicle during delivery process yes nothing is perfect but spending 60,000 dollars it needs to be damn close to perfect.

I've seen too many horror stories about people buying vehicles at night and not being able to properly inspect it before signing.
When I purchased my 2014 F150 Tremor I had already inspected it twice but the salesman made me do another walk around with him before I signed anything.

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