Order Placed - Allocations Required?

[Robo]

Placed my order for a 2024 XLT yesterday through the dealer. A fully refundable $500 deposit was required. I also got in writing that they will not apply ADM. I am paying MSRP plus taxes and a $698 delivery and handling fee.

One question I had... My dealer stated that they don't currently have any 2024 Ranger allocations so once they get allocations, they will be able to submit the order to Ford. Does this sound correct? I have not heard anyone else mention that the dealer needs an allocation before they can order. I don't really know the process so maybe this is correct.

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[Snkrjeff020]

I would submit some orders to other dealerships too. There's essentially no demand for 2024 Rangers, so the fact that you can't get an order in right away, is an issue.

 

[BigDamnHeroes]

They can enter the order into the system at any point.. no allocations needed to order.

 

[Raynger24]

Placed my order for a 2024 XLT yesterday through the dealer. A fully refundable $500 deposit was required. I also got in writing that they will not apply ADM. I am paying MSRP plus taxes and a $698 delivery and handling fee. One question I had... My dealer stated that they don't currently have any 2024 Ranger allocations so once they get allocations, they will be able to submit the order to Ford. Does this sound correct? I have not heard anyone else mention that the dealer needs an allocation before they can order. I don't really know the process so maybe this is correct.

They can enter the order into the system at any point.. no allocations needed to order.

I would submit some orders to other dealerships too. There's essentially no demand for 2024 Rangers, so the fact that you can't get an order in right away, is an issue.

Robo, I personally have placed orders with two dealership's NO deposit necessary. One of the dealerships I dealt with wanted a $1,000 deposit, I said "no." The salesperson told me to hang on (as this was done over the phone). A few minutes later their deposit fee was "waived." The order was placed and shortly thereafter I received Ford's e-mail notification confirming the order. The copy of my driver's license and my signature on the Build/Order was e-mailed to them. Your dealership may say it is, they may even truly believe it is. But, it is not a Ford COVP requirement. The "required" deposit is so the dealership keeps you hooked with them. However, some people feel more secure in placing a deposit as a sense of security and/or a feeling of a "proper transaction." I get it, but again the COVP Ford procedure is a copy of the customer's driver's license, and your signature on your Build/Order (if done over the phone, they print out the Build/Order e-mail it to you, you sign it, scan or take a picture of it, and you e-mail it back. Regarding the $698 fee on your Build/Order Summary Sheet, the Destination & Delivery charge is $1,595 across the board period. They are not going to charge you less. The key phrase I'm picking up is $698 delivery and handling fee. On the face of what you wrote, it sounds to me you are being charged an additional $698 "handling fee" in addition to the $1,595 Delivery & Destination fee charged by Ford to all dealers. If the demand is allegedly low, most dealerships should have an allocation allotment. Also, as stated above, they can enter the order into the system at any point, no allocations needed to order. Go find yourself some dealerships that will enter it and perhaps ask if they have enough allocations for your order. The route you are on now appears to indicate you have an order placed that can't be scheduled as there are no dealer allocations (your dealer's own words, not mine). Take a look at your Order/Build Sheet. See if there is the $1,595 Destination & Delivery fee charge on your's. If their is an addtional $698 charge I would really question exactly what that means? Personally, I would get my $500 back, and as mentioned by the other member above and find yourself some other dealerships. As I have allready stated, these orders can even be done over the phone.

What COVP Means
COVP is Ford’s acronym for Customer Order Verification Program. The program lets Ford verify retail orders are legitimate and not created for, say, dealer stock (retail = orders for customers).

How Is COVP Completed?
COVP enrollment is done by your dealer. The enrollment process is straightforward: Dealers upload a signed buyers order clearly showing customer name, order number, eligible order date, and a copy of the customer’s driver’s license to the dealer connection portal.

Enrollments get one of three statuses:

• Approved – all proper documents were provided, and enrollment has been processed and approved.
• Hold – enrollment has been submitted but proper documentation is missing. Dealers can see what is missing and add the additional documents.
• Pending – enrollment and documents have been submitted and are currently under review. Once the process is approved for your order, your dealer receives an email.

As you can read above, there is NO mention of a deposit needed.

 

[Scole31]

I ordered a lariat 2 weeks ago. They said “hey I think we need to require a deposit on that.” I said ok if that’s the case I’ll go to the dealership right down the road. I got a very quick “ok yeah my bad no down payment required.” Also as stated above the 698 fee is bogus. Every dealership is different but as I’ve read through these posts and reviewed other order forms, that shouldn’t be there.

 

[Robo]

Here is the reply I got after asking about the "allocation" comment they made before: "Your order is already entered, but the dealer must have allocation before the vehicle will be assigned a VIN and get a build date. We only have two retail orders in right now, so as soon as Ford starts scheduling retails (and we get more allocation), your order will get a build date."

I have not received a confirmation e-mail from Ford, but I just put the order in yesterday, so maybe it takes some time?

The fine print on the purchase agreement says this about the $698.00 delivery and handling charge: "This charge represents costs and additional profit to the dealership"

 

[BigDamnHeroes]

Assuming they got your email address entered correctly on the order, should have gotten the confirmation email within a few minutes of them actually entering the order (when I ordered my Maverick, I had the confirmation email before I left the dealership).

The "we need allocations before you get scheduled" part is correct though.

 

[Raynger24]

Here is the reply I got after asking about the "allocation" comment they made before: "Your order is already entered, but the dealer must have allocation before the vehicle will be assigned a VIN and get a build date. We only have two retail orders in right now, so as soon as Ford starts scheduling retails (and we get more allocation), your order will get a build date."

I have not received a confirmation e-mail from Ford, but I just put the order in yesterday, so maybe it takes some time? The fine print on the purchase agreement says this about the $698.00 delivery and handling charge: "This charge represents costs and additional profit to the dealership"

Your current dealership needs allocations before your order can get scheduled as written above by your dealer. If the order is properly submitted, the Ford order confirmation is usually quickly generated. The difference of having an order entered into the system, but no allocations is a problem! It most likely means you are in for an unnecessary long wait at best from this particular dealership. I don't care if Ranger orders are alledgedly low at this moment (that could change, so why take a chance, and if true, take advantage of it while you can). With the way the economy is going, lack of chips, lack of some parts (constraints) that may arise even though there is only one minor one known for now, there are many possible unforseen scheduling problems that can crop up. If the retail orders on the Ranger is not as high as expected at this point, you should be able to find other dealerships that do have allocations. Why waist your time with a dealership that is flat out telling you they don't currently have allocations for what you want?

 

[Bt_okst]

Placed my order for a 2024 XLT yesterday through the dealer. A fully refundable $500 deposit was required. I also got in writing that they will not apply ADM. I am paying MSRP plus taxes and a $698 delivery and handling fee.

One question I had... My dealer stated that they don't currently have any 2024 Ranger allocations so once they get allocations, they will be able to submit the order to Ford. Does this sound correct? I have not heard anyone else mention that the dealer needs an allocation before they can order. I don't really know the process so maybe this is correct.

They can put an order in allocation or not. It just won't ever be pulled until they have allocation.

 

[Robo]

Your current dealership NEEDS allocations before your order can get scheduled as written above. If the order is properly submitted, the Ford order confirmation is usually quickly generated. The difference of having an order entered into the system, but no allocations is a problem! It most likely means you are in for an unnecessary long wait at best from this particular dealership. I don't care if Ranger orders are alledgedly low at this moment (that could change, so why take a chance, and if true, take advantage of it while you can). With the way the economy is going, lack of chips, lack of some parts (constraints) that may arise even though there is only one minor one known for now, there are many possible unforseen scheduling problems that can crop up. Also, they are telling you MSRP and no ADM...that ludicrous $698 "fine print" sure sounds like an ADM to me. You need to get that dealt with (removed) as well. I bet they tell you "we can't or we would have to do that for all our customers." I've heard that line from salesman before. That alone would make me get up and take my business elsewhere. If the retail orders on the Ranger is not as high as expected at this point, you should be able to find other dealerships that do have allocations. Why waist your time with a dealership that is flat out telling you they don't currently have allocations for what you want? Personally, I would get my $500 deposit back, and find myself another dealership.

I don't understand why they would have low allocation. They are THE largest independent dealer in CO. with multiple stores and huge volume.

Thank you for the great advice. I will start looking around at other dealers to see what my options are!

 

[Ranger#5?]

I don't understand why they would have low allocation. They are THE largest independent dealer in CO. with multiple stores and huge volume.

Thank you for the great advice. I will start looking around at other dealers to see what my options are!

Allocation is a moot point right now. It only comes into play once the factory previews your correctly submitted order and selects your order to go into Production. Once it actually is ready to go down the line there needs to be an allocation at your dealership for them to build it and deliver it to the dealer. Right now, orders aren't even being scheduled until July 20 and actual production start is a moving target- I think last I heard is Sept 14th. You would have many months wait ahead of you even with an order submitted into system right now.

 

[Ranger#5?]

Here is the reply I got after asking about the "allocation" comment they made before: "Your order is already entered, but the dealer must have allocation before the vehicle will be assigned a VIN and get a build date. We only have two retail orders in right now, so as soon as Ford starts scheduling retails (and we get more allocation), your order will get a build date."

I have not received a confirmation e-mail from Ford, but I just put the order in yesterday, so maybe it takes some time?

The fine print on the purchase agreement says this about the $698.00 delivery and handling charge: "This charge represents costs and additional profit to the dealership"

My dealer uses the same process, but their posted fee is only $299.00 with same wording as yours. They only sell customer retail orders for MSRP- no mark ups, so this lets them make some profit off you- but at least they are honest about disclosing it. I'm in Cortez, CO area with 1 Ford dealership.

FWIW: that fee is for them to do PDI and check over your vehicle and prep it for delivery to you and is separate from the standard Ford Transportation delivery fee.

 

[Robo]

Allocation is a moot point right now. It only comes into play once the factory previews your correctly submitted order and selects your order to go into Production. Once it actually is ready to go down the line there needs to be an allocation at your dealership for them to build it and deliver it to the dealer. Right now, orders aren't even being scheduled until July 20 and actual production start is a moving target- I think last I heard is Sept 14th. You would have many months wait ahead of you even with an order submitted into system right now.

BTW: how long did it take to get your Maverick after you ordered? Use that as a guideline for this process as well. My Maverick XL took 10.5 months from verifying ROVP correctly submitted until picking up my truck.

Thanks for the input! I heard Sept. 14th too. The odd thing is that they told me they won't have an order confirmation for me until Ford starts scheduling. Kinda confusing.

Also, I don't have a Maverick. This is my first order ever. In fact, I am truckless at the moment.

 

[Raynger24]

Here is the reply I got after asking about the "allocation" comment they made before: "Your order is already entered, but the dealer must have allocation before the vehicle will be assigned a VIN and get a build date. We only have two retail orders in right now, so as soon as Ford starts scheduling retails (and we get more allocation), your order will get a build date."

I'm confused by the "moot point" statement a few posts above regarding allocations. If by moot you mean scheduling is down the road, the OP is still in back of the line, thus waiting even longer for his build as his own dealer is stating "We only have two retail orders in right now, so as soon as Ford starts scheduling retails (and we get more allocation), your order will get a build date."

Allocation is the number of a given vehicle that Ford is agreeing to build for a particular dealer....allocation is granted monthly.

If the dealership you are dealing with is a large one, and has no allocations, that must mean they have fullfilled their current allocation. Based upon the reply you received, you will not get scheduled until they get more allocation.

Make your life easier, go find yourself a dealership that does.

 

[HighDesertRanger]

$698 sounds like the dealer DOC fee. Every dealership will have one to one extent or another. I've seen anywhere from $299 to $999. $698 is fairly middle of the road. Find somewhere that has allocations though!

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