J braces back in stock

[jbethune]

Mine still show “processing”.

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[ZilWin]

Mine still show “processing”.

I placed my order on 10/21 and the Ford site said 'in Stock". Immediately went to 'processing' and has remained that way.

 

[wlarsen76]

Mine still show “processing”.

"Processing" is no mans land.

I just ordered a tonneau cover. It was supposed to be shipped and delivered in 3 business days. Today has been 2.5 weeks, and Monday will be 3 weeks.
I highlight Monday because that is the day that I just found out that someone is supposed to give me an update.

So, I ask, "What is the process to just cancel the order?"
The response I received back was, "You can only cancel 1 day after the order is placed.".
So, They won't deliver it, they won't cancel it, and I have a pending $2K charge on my card. I can't even go out and buy something else.

@Ford Motor Company is absolutely ridiculous.

 

[jbethune]

So, I ask, "What is the process to just cancel the order?"
The response I received back was, "You can only cancel 1 day after the order is placed.".
So, They won't deliver it, they won't cancel it, and I have a pending $2K charge on my card. I can't even go out and buy something else.

Call your credit card company. They will cancel the order for you…

 

[wlarsen76]

Call your credit card company. They will cancel the order for you…

I will if that's what it comes to. I've done that before. Though that can open up a whole other can of issues that I've experienced before.

I'm going to wait until Monday when I talk to that representative that is supposed to call me. If they can't resolve my situation in a timely manner, I'll go the nuclear route.

 

[ZilWin]

I placed my order on 10/21 and the Ford site said 'in Stock". Immediately went to 'processing' and has remained that way.

UPDATE: I just received an email this morning that indicates the kit is shipping. It appears they may be back in some sort of order fulfillment mode.

 

[RangerDangerStranger]

They Shipped mine Friday. Fed-Ex. I put a second order in last monday, after they cancelled my first order. Should be here Monday.

 

[greaserman]

If anyone is interested I have a set of aftermarket EGR j braces for sale.

I put a soft cover on mine so don't see the need to install.

50.00 plus shipping or free pickup.

Email me at [email protected] if you're interested.

 

[RangerDangerStranger]

Here's some Pics! these things are Massive. Impressed!

 

[RangerDangerStranger]

Installed them. I'm not new to ShadeTree 101. and i have some tools. I'll say this- If you can find a dealer to install then for $160, pay it and be happy. On the other hand~~ Take off the wheel. There's no way to Drill the Rivits out cleanly. I hit them with an angle grinder to flatten them out, because the steel center is rounded. I then center punched them, and higt them with a new cobalt bit, it was still all over the place. Had 2 other good drills, progressive. Used my dremmel, some vice grips to smash, got them out. Left a little carnage behind, gonna happen. Next issue is pealing the liner back, on the first one, on install I noticed I managed to pull it free of the 2 back Rivits. Not the tragedy you'd think, because i could get under the heads with the Dremmel. If you don't have a big rivit gun, Harbor Freight has a Doyle 13" ( don't know what he's doing in China ) that worked perfectly. BLUE locktite the 2 new side suppott bolts. There was nothing Hose or Harnes wise in the way. Mine was built 3/24, maybe they relized this was a problem by then, or they just changed the routing at that point. The 2nd side was the same carnage with the Rivits, However this time i was more careful of the liner. BTW, the Liner goes Between the lip mounding and the metal fender, I managed to get it jammed nicely with a bend above the metal. Took a fair amount of effort and the expidited use of the 95* trim tool to get it right. Sheered 2 clips off of the 2nd side lip moulding. Still solid.. All in all a, major PITA, But got it done. The metal in there was just 2 gauges above tinfoil. I cut it with an angle grinder in about 2 secs. the Braces are Massive. Massive like your truck gets hit by an RPG, the braces will still be where they were before hand, and ok. Good Luck C.

No no no no !!! J/K. : )

~ a thing of Beauty!

 

[jbethune]

ah ha! mine arrived today!

 

[pablo94sc]

I've had mine sitting on the bench a while now waiting for time and cooler weather to install. After seeing that install post, yeah... someone else can install these. I hate dealing with rivets.

 

[Haulin455]

The Ford Parts department is run by a bunch of morons. I placed an order for the J Brace kit along with some other Ford accessories in October. All the other parts shipped shortly after ordering. I was notified that the J Braces were on back order, that’s fine.

Over 5 weeks my order was partially fulfilled due to backorder on the J Braces. I had an authorization charge every week. During those 5 weeks the J Braces came back in stock multiple times and my order was never fulfilled. I called customer service multiple times when I saw them in stock and they said my order was processing. In the end, they cancelled the backorder and the J Braces are now out of stock and doesn’t even say “More coming soon”.

To say I’m annoyed is an understatement.

 

[RangerDangerStranger]

Haulin455

That's so painful it's comical. ouch!

 

[NASSTY]

The Ford Parts department is run by a bunch of morons. I placed an order for the J Brace kit along with some other Ford accessories in October. All the other parts shipped shortly after ordering. I was notified that the J Braces were on back order, that’s fine.

Over 5 weeks my order was partially fulfilled due to backorder on the J Braces. I had an authorization charge every week. During those 5 weeks the J Braces came back in stock multiple times and my order was never fulfilled. I called customer service multiple times when I saw them in stock and they said my order was processing. In the end, they cancelled the backorder and the J Braces are now out of stock and doesn’t even say “More coming soon”.

To say I’m annoyed is an understatement.

I ordered mine over 7 months ago and still no ETA.

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