ProCal Tune - do we need to check for updates?

[RANGER/HOBB]

Good point AlpineBike

might be worth a conversation/negotiation with the dealer service manager for an installation price that includes any future updates

I wish I would have thought this through more when I bought my 25 RR…..would have been much easier to get the above in that negotiation

He hasn’t any idea what he’s talking about………..he’s not even running the tune. You first have to realize, he’s not talking from experience.

There’s no requirement for the dealer to update the FP software to keep, the 3 yr/36K warranty for the tool and the tune. You can update the software on the Procal, the tune are already VIN matched and registered to your vehicle and Procal. It’s nearly as easy as updating your computer software.

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[bluemarlin25]

We’re not talking “warranty “….you’re on the wrong thread

We’re discussing how to get any future software updates to the ProCal from Ford’s server to the truck

that path has to be Ford server to a computer to the tuner and then to the truck….

unless Ford comes up with an automated “push” of the modified software to the truck, which seems unlikely

 

[RANGER/HOBB]

We’re not talking “warranty “….you’re on the wrong thread

We’re discussing how to get any future software updates to the ProCal from Ford’s server to the truck

that path has to be Ford server to a computer to the tuner and then to the truck….

unless Ford comes up with an automated “push” of the modified software to the truck, which seems unlikely

We are talking about updates and he doesn’t have a clue, so no I’m not on the wrong thread. You might try reading completely before responding..

 

[Pl8to]

Shop525 just worked in the Ford website for 20% off. $617 after discount and using my points for install. Would normally be $940 including install.

That code only gave me 15% off for some reason. Still purchased it as I had almost enough points to cover the rest. Excited to get it installed.

 

[Lion77]

I might make the argument that the process for the initial installation is all that is specified for warranty purposes. There is no language that specifically states, "updates must also be installed by a dealer".

My dealer had no issue with me doing 90% of the pre-install work myself. I already had a FP account from previous Ford vehicles (2016 GT), so I just logged into that account, registered my voucher, updated the Pro Cal programmer, saved the stock ECU Cal, uploaded that to the server and downloaded the PF Cal on to the programming tool.

The ONLY thing the dealer did was verify all that was done, then program the truck initially. Registered for warranty and it was confirmed so I complied with their initial install.

I'm not a lawyer so this is not legal advice, but personally, if there is a significant enough update, I will just update it myself. Everything is already set up and the entire process is highly automated.

I did that with my 2016 GT, they had some updates to fix a few bugs, and I did the updates myself about 6 mo after the initial install. There is no language in the warranty parameters document that I recall reading that specify how updates are done.

Since it is not specified in the warranty requirements, I would argue you can do either. If you have an issue after an update (mechanical), I really have a hard time believing that FP will say "well you applied our update yourself, so we are denying warranty" and that's only even if there was reason to believe FP Pro Cal caused it in the first place. Just my 2 cents.

 

[AlpineBike]

I might make the argument that the process for the initial installation is all that is specified for warranty purposes. There is no language that specifically states, "updates must also be installed by a dealer".

My dealer had no issue with me doing 90% of the pre-install work myself. I already had a FP account from previous Ford vehicles (2016 GT), so I just logged into that account, registered my voucher, updated the Pro Cal programmer, saved the stock ECU Cal, uploaded that to the server and downloaded the PF Cal on to the programming tool.

The ONLY thing the dealer did was verify all that was done, then program the truck initially. Registered for warranty and it was confirmed so I complied with their initial install.

I'm not a lawyer so this is not legal advice, but personally, if there is a significant enough update, I will just update it myself. Everything is already set up and the entire process is highly automated.

I did that with my 2016 GT, they had some updates to fix a few bugs, and I did the updates myself about 6 mo after the initial install. There is no language in the warranty parameters document that I recall reading that specify how updates are done.

Since it is not specified in the warranty requirements, I would argue you can do either. If you have an issue after an update (mechanical), I really have a hard time believing that FP will say "well you applied our update yourself, so we are denying warranty" and that's only even if there was reason to believe FP Pro Cal caused it in the first place. Just my 2 cents.

Although I 100% agree with you based on how the FP warranty is written, I would argue that since installing any revisions/updates is the exact same process as the initial installation, it would then give FP a reason to deny a possible claim if the currently installed software on the truck isn’t the software that the dealer installed.

Of course the ultimate determining factor here is going to be your relationship with your dealerships service dept. if/when a warranty situation arises.

 

[Lion77]

Suffice it to say the following is true:

1. Everyone has different opinions on this in terms of how the dealer would view this.

2. The actual warranty document does NOT provide any stipulations regarding warranty and software updates from Ford Performance applied by the owner, so it is unknown how they would actually interpret that.

3. They may interpret updates under the "installation clause" or since the language doesn't explicitly define how updates are to be applied or even mention them, they may allow the user to self-apply.

At the end of the day, if it's Ford Performance Pro Cal installed on the ECU, that is the most important element in any negotiations with a dealer regarding a potential issue. The rest is nuanced to the dealer, your relationship with them, the nature of the problem and weather you have other modifications.

It is also why I personally do not think bolt on's like CAI's and Intercoolers are a good idea with a Pro Cal you want to still be under warranty because that is an additional change that will likely be scrutinized and possibly blamed depending on the dealer.

Once out of warranty...do what you want, or unless you just don't care about warranty at all and are relying solely on FPs' engineering and hoping that Ford didn't give you truck with a defective part that should have been replaced under warranty.

 

[Jason B]

"Should Ford Performance modify any currently released parts which apply to this warranty program, Ford Performance is not obligated to update any previously manufactured parts."

taken from the warranty info here:
fpp-warranty.pdf

Limited Warranty - Ford Performance Parts

And I only find this as for updates:

***NOTE*** ProCal 4 tool receives periodic firmware updates for greater usability and additional features. Please connect tool to PC periodically to receive the updates automatically.

It doesn't say who is responsible for updates.

 

[snowmanoz]

fuck me…can we park the warranty discussion. Every time this topic comes up it’s swamp of two guys debating warranty.

My question - is the Tune itself updated or just the Procal firmware??? I don’t care about Procal just the Tune.

 

[Hoss]

Giddyup

 

[0ak9]

fuck me…can we park the warranty discussion. Every time this topic comes up it’s swamp of two guys debating warranty.

My question - is the Tune itself updated or just the Procal firmware??? I don’t care about Procal just the Tune.

Both can receive updates. What you need to do is retrieve the username/password for the account used to download the tune. Ask your dealership for it, and then periodically check for updates after downloading the software to your personal windows based computer.

 

[snowmanoz]

Both can receive updates. What you need to do is retrieve the username/password for the account used to download the tune. Ask your dealership for it, and then periodically check for updates after downloading the software to your personal windows based computer.

Thanks. I have all the details as I created the account myself then helped the dealer install.

 

[Tomikaze]

Gave it a try today. It was pretty easy and yes, there was an update available. I drank the kool aid back in October for reference. Even if you had the dealer install it you can easily update it yourself. As long as the dealer created an account for you and provided the account login AND you have the yellow paper with the voucher code. Took me about 15 min from start to finish. I should have documented the process but I didn’t. Anyone wants more details me know and I can add to this.

 

[IronJoe]

If you get this done by the dealership you 100% need to make sure you have access to download updates. It's tuning 101. With all the BS and discussion around warranty, people seem to think this is different when compared to other tuner, it's not.

 

[Lion77]

I say update it! I'll probably just check it once or twice a year and call it at that. Some point they aren't going to offer additional updates because development resources will be dedicated to newer production vehicles and the last SW revs should be very well "debugged" by that point. So, I will probably stop checking after a year or two.

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