Lifting windshield whipper's scraping paint off the hood

[stemplar]

I just noticed my wife's don't go down all the way either now. Did anyone try to get it fixed under warranty yet? I'm going to have my wife take her's in and just tell them everything except that her husband tried to cycle them manually to get them out of the way for freezing rain. Should be covered.

No obvious warning and bad design, Ford should pay for it!
[/QUOTE]
The obvious warning is written in plain english in the manual, as has been mentioned ad nauseam. Maybe the dealer will "good will" it or maybe not, but it's not a bad design at all; it's an evolution of a design that wasn't good enough. To expect a warranty claim when it's user error is wrong (if you flat tow a 2024 because you failed to read the documentation doesn't entitle you to a warranty claim when the drivetrain or brakes or whatever gets ruined).

Sponsored

 

[RangerDangerStranger]

No obvious warning and bad design, Ford should pay for it!

The obvious warning is written in plain english in the manual, as has been mentioned ad nauseam. Maybe the dealer will "good will" it or maybe not, but it's not a bad design at all; it's an evolution of a design that wasn't good enough. To expect a warranty claim when it's user error is wrong (if you flat tow a 2024 because you failed to read the documentation doesn't entitle you to a warranty claim when the drivetrain or brakes or whatever gets ruined).
[/QUOTE]

It's buried in the manual, and the bad design is that it gets dammaged if you happen to grab it and move it by hand, something EVERYONE, INCLUDING YOU have done to your current and previous cars WITHOUT READING THE MANUAL. Usually, if there is a issue, thereis a tag on the part, or note. You don't even get a hard copy of the manual in this case. I can garuntee you you didn't know until you read this. So, your either a lawyer for Ford bean counters, or someone with no practical understanding, whose's done the same thing on ever other car you've owned, w/o looking at the manual.

 

[stemplar]

The obvious warning is written in plain english in the manual, as has been mentioned ad nauseam. Maybe the dealer will "good will" it or maybe not, but it's not a bad design at all; it's an evolution of a design that wasn't good enough. To expect a warranty claim when it's user error is wrong (if you flat tow a 2024 because you failed to read the documentation doesn't entitle you to a warranty claim when the drivetrain or brakes or whatever gets ruined).

It's buried in the manual, and the bad design is that it gets dammaged if you happen to grab it and move it by hand, something EVERYONE, INCLUDING YOU have done to your current and previous cars WITHOUT READING THE MANUAL. Usually, if there is a issue, thereis a tag on the part, or note. You don't even get a hard copy of the manual in this case. I can garuntee you you didn't know until you read this. So, your either a lawyer for Ford bean counters, or someone with no practical understanding, whose's done the same thing on ever other car you've owned, w/o looking at the manual.
[/QUOTE]
Wow. I did it once and learned from the experience; not sure where you got the idea I did it more than once. More importantly, I own my actions and didn’t go Karen on the dealer to get someone else to pay for my error. Nor did I whine that the better design was worse because I went Neanderthal on it.

 

[RangerDangerStranger]

It's a crappy design, Stemplar. It doesn't mean your a bad person. You did prove my point though, Even you, being a careful person, Obviously, even did it! ?
I think Ford should redsign to make it not get dammaged and/or warn US all sufficiently. ?

 

[Ranger#5?]

I had a 2022 Maverick and I believe it required the ignition to be on and selecting a Service mode in Settings to park wipers in a place you could work on them.

 

[Roverhound]

I've lost faith in this forum. This is almost as bad as the Subaru forums.

 

[jrRaptor]

Yeah, I'm not sure what else can be said. Poor guy posts about damaging his truck and gets shit on for it. It's ok to have an opinion but empathy seems lost these days.

We can debate what a "good design" is all day but truth of the matter is there is no one size fits all because everyone prioritizes things differently. Yeah, moving the wipers below the cowl is great for the miniscule gas savings you get, is it worth the risk of damage? Sure, if you have a perfect memory and discipline yourself to check before you start, or read the manuals. And I get it, some people are that way and think it's silly everyone else isn't; well good for you! Some people get distracted easily so it can be too easy to forget and accidentally turn them on while the blades are up.

A couple funny things about the manual - first is that people are saying to read the manual, but some are saying just move the blades manually, which the manual explicitly say not to. And the other thing, the onscreen manual is somewhat of an abbreviated version of the printed manual. There is more in the printed version that may be missing from what your Sync4 screen gives you, just FYI.

In my opinion, a good design is foolproof/idiotproof - maybe even just having a wiper mode to move the blades out for changing; a method implemented by other manufacturers as others have already mentioned. But the cost goes up.

Anyways, OP, sorry about your luck. I do sympathize for you. As bad as this thread has gotten, I do think others will learn from it. So I appreciate it. Hope you get taken care of.

 

[pablo94sc]

I've glanced at this drama of a thread, and all I can say is I think the wiper design is garbage. My Focus, now almost 14 years old, has independent wiper arms that self-park, can be moved individually by hand, and even has a service park mode where you hold the stalk back when turning the key off to park in the upright position.

I simply don't know why the design the Focus uses couldn't have been implemented in the Ranger. It's truly a superior design to the old school system on our trucks, even if both blades wipe towards to the DS.

 

[jrRaptor]

I've glanced at this drama of a thread, and all I can say is I think the wiper design is garbage. My Focus, now almost 14 years old, has independent wiper arms that self-park, can be moved individually by hand, and even has a service park mode where you hold the stalk back when turning the key off to park in the upright position.

I simply don't know why the design the Focus uses couldn't have been implemented in the Ranger. It's truly a superior design to the old school system on our trucks, even if both blades wipe towards to the DS.

Reason: Good, fast, cheap - pick 2. Ford needed fast and cheap on this one.

 

[Stryder]

Get some touch up paint - Scratches Happen is the best I've found. Then apply some clear door edge guard (XPel is excellent and cheap on Amazon) to the edge of the hood so you don't accidentally do it again.

 

[Johnny 5]

Yeah, I'm not sure what else can be said. Poor guy posts about damaging his truck and gets shit on for it. It's ok to have an opinion but empathy seems lost these days.

We can debate what a "good design" is all day but truth of the matter is there is no one size fits all because everyone prioritizes things differently. Yeah, moving the wipers below the cowl is great for the miniscule gas savings you get, is it worth the risk of damage? Sure, if you have a perfect memory and discipline yourself to check before you start, or read the manuals. And I get it, some people are that way and think it's silly everyone else isn't; well good for you! Some people get distracted easily so it can be too easy to forget and accidentally turn them on while the blades are up.

A couple funny things about the manual - first is that people are saying to read the manual, but some are saying just move the blades manually, which the manual explicitly say not to. And the other thing, the onscreen manual is somewhat of an abbreviated version of the printed manual. There is more in the printed version that may be missing from what your Sync4 screen gives you, just FYI.

In my opinion, a good design is foolproof/idiotproof - maybe even just having a wiper mode to move the blades out for changing; a method implemented by other manufacturers as others have already mentioned. But the cost goes up.

Anyways, OP, sorry about your luck. I do sympathize for you. As bad as this thread has gotten, I do think others will learn from it. So I appreciate it. Hope you get taken care of.

Thank you for the thoughtfulness. This forum is my first experience with any type of social media and I'm learning a lot from it. If you have to be overbearing with your opinion, keep it to yourself. I'm sure my dealer will take care of my wipers, even if I tell them how it happened because I'm a loyal customer in a somewhat small town.

I'm going to jokingly ask my salesman why he didn't tell me about this and let him know to tell future customers going forward. If I can help someone to not wreck their brand new vehicle, then all is good, I'll take one for the team like I have. That's called progress, something our country seems to have stopped.

The company that is going to put our paint protection on, is going to touch it up professionally.

Let all be good humans!

 

[Deleted member 9086]

There’s an easy way to circumvent any scraping; Door edge guard on the trailing edge of the hood.??

 

[hand-filer]

That first sentence in my previous post was not supposed to be there.

There's an edit function that lets you correct your errors. Bottom left corner (Edit)

 

[Johnny 5]

There's an edit function that lets you correct your errors. Bottom left corner (Edit)

Found it, fixed it, and deleted my second post. Now that's what these forums are intended for, thanks!

 

[jedadiah]

When I noticed the wipers under the hood, I expected there to be a service position like on the VWs I've had over the years. On them, you hit the single wipe when you turn the ignition off, and the wipers go to the top and stop. I tried that on my Ranger, got nowhere and read the manual. The service position (acc on, hit wiper, acc off) is clunky, but works I guess. If I hadn't had my experience with VW's, I might not have thought abut it at all and could be in OP's situation though.

Sponsored