Another Dumb Service Dept.

[cozzishc]

So I am about to order from Ford Accessories the Ford Performance Tuner out of Ford's Accessories catalog. We all got that right?

So I call one of the biggest Ford Truck dealership (in terms of sales) in the Boston area because that is closest to me at my new address. I thought going to a dealer that sells many Ford Trucks would be a good place to start. I call and the first "service advisor" had no clue what I was even talking about and would NOT let me speak with the Service Manager- won't go there! The second dealership, also a high volume truck dealership, told me, "we won't install Ford Accessories if you didn't purchase the vehicle from this dealership!" I tried to explain that I wanted to find a good local dealership to bring all my business to since I am new in area and got the "NO" again... Needless to say I will be calling both Ford Accessories and Ford Customer Service.

In the meantime is there anyone in this forum who can suggest a good Ford Service Dept near Boston, MA?

Sponsored

 

[Don Vandyke]

Wow that's just so sad.

 

[Fawnbuster]

So I am about to order from Ford Accessories the Ford Performance Tuner out of Ford's Accessories catalog. We all got that right?

So I call one of the biggest Ford Truck dealership (in terms of sales) in the Boston area because that is closest to me at my new address. I thought going to a dealer that sells many Ford Trucks would be a good place to start. I call and the first "service advisor" had no clue what I was even talking about and would NOT let me speak with the Service Manager- won't go there! The second dealership, also a high volume truck dealership, told me, "we won't install Ford Accessories if you didn't purchase the vehicle from this dealership!" I tried to explain that I wanted to find a good local dealership to bring all my business to since I am new in area and got the "NO" again... Needless to say I will be calling both Ford Accessories and Ford Customer Service.

In the meantime is there anyone in this forum who can suggest a good Ford Service Dept near Boston, MA?

Pompous arses

 

[Hoss]

What’s the name of the dealerships?

 

[VehicleNanny]

That is frustrating and puzzling. This seems like easy money for the dealership/technician.

I wonder if you bought the tuner through the dealership parts department if that would make a difference? If nothing else, contact the parts manager to see.

 

[ChronciallyChronic]

So I am about to order from Ford Accessories the Ford Performance Tuner out of Ford's Accessories catalog. We all got that right?

So I call one of the biggest Ford Truck dealership (in terms of sales) in the Boston area because that is closest to me at my new address. I thought going to a dealer that sells many Ford Trucks would be a good place to start. I call and the first "service advisor" had no clue what I was even talking about and would NOT let me speak with the Service Manager- won't go there! The second dealership, also a high volume truck dealership, told me, "we won't install Ford Accessories if you didn't purchase the vehicle from this dealership!" I tried to explain that I wanted to find a good local dealership to bring all my business to since I am new in area and got the "NO" again... Needless to say I will be calling both Ford Accessories and Ford Customer Service.

In the meantime is there anyone in this forum who can suggest a good Ford Service Dept near Boston, MA?

What are the names of the dealerships. It's time to call them out BY NAME.

 

[Sauce]

Im near Boston too and reached out to the dealership I just bought the truck from asking about the performance tune. They never even got back to me. I get the sense the performance tune is kind of case by case and some dealers do a lot of them while others have no idea it exists.

 

[Dre' Dawg]

I live in the North Houston area with several big Ford dealerships. I have found I get much better information and service from a small town dealership than the big volume shops. They have much less turn over and know me personally.

 

[isslandboy]

I would contact the Ford area service manager.

 

[TurboRanger]

I believe you can install it your self . You won't have the warranty that came with it

Sponsored