Satex
Well-Known Member
- First Name
- Blake
- Joined
- Dec 29, 2024
- Threads
- 1
- Messages
- 153
- Reaction score
- 112
- Location
- San Antonio
- Vehicle(s)
- 2024 Ranger 2.7 Ecoboost
- Occupation
- Retired
Thanks. At some level, EVERYTHING is bassed on trust. Beyond the dealer's word, we're still trusting that FoMoCo will back their written warranties.I won’t provide any details of the personal and private agreement but it‘s a verbal agreement between the dealership owner, the GM and myself. I can say, everything is dependent upon personal relationships.
Additionally, determined by the service manager; the unit doesn’t modify the actual functionality of the OEM filtration system, and presents no concern, due to its manufacture and construction.
Everything beyond OEM is considered a modification. Your dealership is in charge of how a warranty is handled. If they decide to permit such modifications, they take responsibility for any parts or monetary compensation within reason, not FORD. Otherwise, the dealership extends their personal warranty.
I’ve had a very long and excellent relationship with this dealership. They’ve extended their personal protection on several vehicles purchased directly from them, that were modified beyond OEM specifications. This one is no exception.![]()
I do disagree with your assessment on one key point though, which is that the dealer determines what is covered. There's no question that if the dealer says "no," then you're out of luck (assuming no other dealer takes the case.) However, dealers can and do say "yes" and then get told "no" by the manufacturer.
From experience, some dealerships are more respected and trusted (by the manufacturer) than others, so having a respected dealership sell your case is a big deal. BUT if Ford declines, then your promise is backed only by that dealership's willingness to spend their own money to keep their word. Trust is tested when money is on the line.
I don't question the trust you apparently have. Just understand that they can't make Ford warranty something if Ford insists isn't covered.
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