mtnsnowhouse
New Member
Hi Guys,
First post here - bought a Ranger Raptor in October through Park City, UT dealer and have had a frustrating experience trying to get this j-brace issue handled. Have a diamond back cover sitting in my garage now since mid-December and not being able to throw it on for Ski season has been getting increasingly annoying. Right after I bought the RR, my dealer called me telling me I need to come back asap to do the j-brace install. Well, after driving two hours there and giving me my truck back they told me they just did the software update and I would need to get a cover before they could put them in. I called them after getting my cover and the service guys didn't even know what I was talking about - after "researching" they told me that since I didn't buy a Ford cover they can't order or receive the part. Basically telling everyone who doesn't want a ford cover to pound sand.
I have another dealer who claims they have an order in for me for the j-brace from their distributor but am not holding out hope there either. I tried the links at the beginning of this thread for ordering them from Ford parts and neither links work now - seems they delisted the brackets entirely from their website. To give you guys an update - I called Ford Parts and they could not locate these as for sale. Just submitted a case and email to someone up the food chain but I guess for now anyone with an aftermarket cover won't have an option to get these, even on backorder.
I seriously can't believe how Ford has handled this for what seems should be an easy fix. Basically half my truck is useless and I can't use it for what I bought it for. What sucks is I love my RR and have had no other issues. But now I'm wishing I just went with GMC. If any of you find these for sale again please let me know.
First post here - bought a Ranger Raptor in October through Park City, UT dealer and have had a frustrating experience trying to get this j-brace issue handled. Have a diamond back cover sitting in my garage now since mid-December and not being able to throw it on for Ski season has been getting increasingly annoying. Right after I bought the RR, my dealer called me telling me I need to come back asap to do the j-brace install. Well, after driving two hours there and giving me my truck back they told me they just did the software update and I would need to get a cover before they could put them in. I called them after getting my cover and the service guys didn't even know what I was talking about - after "researching" they told me that since I didn't buy a Ford cover they can't order or receive the part. Basically telling everyone who doesn't want a ford cover to pound sand.
I have another dealer who claims they have an order in for me for the j-brace from their distributor but am not holding out hope there either. I tried the links at the beginning of this thread for ordering them from Ford parts and neither links work now - seems they delisted the brackets entirely from their website. To give you guys an update - I called Ford Parts and they could not locate these as for sale. Just submitted a case and email to someone up the food chain but I guess for now anyone with an aftermarket cover won't have an option to get these, even on backorder.
I seriously can't believe how Ford has handled this for what seems should be an easy fix. Basically half my truck is useless and I can't use it for what I bought it for. What sucks is I love my RR and have had no other issues. But now I'm wishing I just went with GMC. If any of you find these for sale again please let me know.
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