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Critical Habitat

Well-Known Member
First Name
Mike
Joined
Feb 27, 2024
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Location
Twin Cities, MN
Vehicle(s)
'24 Ranger Raptor (Velocity Blue)
Occupation
Electrical Engineer
Realtruck has been good for me, but.....
I ordered a product from them and found out (right after ordering) that it will not work.
Initiated order cancellation right away, but they delayed responding (confirming cancellation) long enough for it to be shipped by FedEx from the warehouse.
Now I have to go through the hassle of getting an RMA label from them to return it (won't even open the rather large box).
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Critical Habitat

Well-Known Member
First Name
Mike
Joined
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Threads
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486
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Location
Twin Cities, MN
Vehicle(s)
'24 Ranger Raptor (Velocity Blue)
Occupation
Electrical Engineer
I haven't even received the order I cancelled (too late -was shipped already), yet, and RealTruck already has sent me the RMA shipping slip to return the product.
Pretty good customer service.
 

fastevo9

Member
Joined
May 14, 2024
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3
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9
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4
Location
Long Island
Vehicle(s)
2006 Evo 9 2021 F150 2024 RRaptor
The gator EFX only allows two of the three panels to fold back the third is attached.
Easy access to 2/3 of the bed. For full access cover must be removed.
This right here is an important note. That fixed 3rd panel is a deal breaker for me.
 

markal49

Well-Known Member
First Name
Mark
Joined
Apr 20, 2024
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22
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206
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215
Location
Colorado
Vehicle(s)
2024 Ranger XLT w/ FX4
Occupation
Planner
This right here is an important note. That fixed 3rd panel is a deal breaker for me.
It apparently is pretty easy to remove entirely, which for me mitigates this issue. In fact I don’t like the idea of folding up the panels and blocking the rear window.
 

westopher

Active Member
Joined
Mar 26, 2024
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2
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35
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Location
Colorado
Vehicle(s)
24 Ranger XLT w/ FX4, and four MINI Coopers
Is that secure when the tailgate is closed, or can people open it?
Yes, it's secure when the tailgate is closed and locked.
 

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westopher

Active Member
Joined
Mar 26, 2024
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Location
Colorado
Vehicle(s)
24 Ranger XLT w/ FX4, and four MINI Coopers
Their customer support is great and told be they’ve sold over 500 of these…..
Their customer service isn't bad, but the experience has been mixed with this same product.

Got the cover, started installing it, then noticed that the bulkhead filler / seal strip was missing. Nearly a calendar week later, that part arrived, and I started installation again only to have the process stopped yet again...

The clamps for the side rails had far too much paint on them; only one of the six would even fit into the mating channel on the side rails. They're sending replacements for all the good it'll do, but I ended-up just filing down two edges of each of the clamps to get them to fit vs. putting it off yet another calendar week waiting for new parts.

A little QA when making the parts, and a little more QA when packing them would go a hell of a long way.
 

T-Rev

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Joined
Jun 2, 2023
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Location
Florida
Vehicle(s)
2024 Ranger Raptor
Is that secure when the tailgate is closed, or can people open it?
Most of the trifolds have a cable that is pulled to release the panel. Even with the tailgate closed/locked, a wire with a small hook can be slipped between the top of the tailgate and underside of the tonneau pulling to release it. I personally don't store anything of significant value in the bed unattended for that reason. Someone could potentially access the bed in seconds.
 

Rangerdude

Member
First Name
Rick
Joined
May 27, 2024
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0
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6
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Location
Texas
Vehicle(s)
2024 Ranger
Occupation
Retired
I ordered and received my Gator hard folding cover for my 2024 Ranger. Their instructions were to remove the two plastic bed caps for the install. Once removed you have two to three outer square holes exposed, Waiting on customer service to call me.
 

cleffe

Member
First Name
Cgrus
Joined
Jan 28, 2025
Threads
1
Messages
14
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3
Location
USA
Vehicle(s)
24 Ford Ranger Raptor
Where did you route the drain tubes? I'd rather not drill into the bed.
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